I am writing to endorse the services of ATM in regards to providing interline airlines services here at LAX. I believe that their strong experience in providing the services for the entire interline community for the past decade has helped the airline community in meeting Guest expectations. I have worked with ATM for well over 10 plus years and haver found the staff and management courteous to our valued interline partners. I have found them to adapt at a fast pace to meet the challenges of the current LAX environment. I have no hesitation in recommending the services of ATM on behalf of the Interline Committee to the LAX community.
The services provided to our airline has been consistent and has met all of our expectations and more, […]. Their management team is highly experienced and reliable. The employees are courteous and hard working. They are very accommodating with any of our need. ATM is extremely knowledgeable and compliant with all of the regulations and are able to run a large-scale operation in any terminal at LAX and/or other airports.
I write to commend Ms. Alma Foston, who gave me exemplary wheelchair service on June 13 and 25, 2018, while I was travelling through LAX Tom Bradley International Terminal from and to Manila, respectively. She was not only efficient, but also, and more impressively, friendly and cheerful. I can assure you that she is a valuable asset of your organization.
Korean Air is receiving and experiencing security services provided by Airport Terminal Management Inc. (ATM) and has been pleased with the service. We have kept quite a long-time relationship with ATM. I think ATM is very well aware of importance and regulation of airport security. ATM did well without any violation or failure during their services to Korean Air for a number of years.